Thanks for shopping with IVRose. You satisfaction is important to us! You can always contact us for assistance at firstname.lastname@example.org. We will reply as soon as possible.
You can return products within 30 days of their delivery to receive a refund or exchange.
You can get started on a refund or change in your Order History page. Just click "Contact Support" beside the item you would like to return or exchange. Customer service will then help process your request.
Refunds will be issued to the original payment method for your order. You can monitor the refund or exchange under the "Return Status" section of the Order History page.
If a gift card or special offer is applied to an order, the gift card or special offer cannot be refunded.
IVRose cannot refund for fees not paid to us. This applies to customs taxes, VAT or shipping costs that may be incurred as a result of the return.
If you have questions or comments regarding our Return Policy, please contact us here.