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Return Policy

Thanks for shopping with IVRose. You satisfaction is important to us! You can always contact us for assistance at support@ivrose.com. We will reply as soon as possible.

  • You can return products within 30 days of their delivery to receive a refund or exchange.

  • You can get started on a refund or change in your Order History page. Just click "Contact Support" beside the item you would like to return or exchange. Customer service will then help process your request.

  • Refunds will be issued to the original payment method for your order. You can monitor the refund or exchange under the "Return Status" section of the Order History page.

  • If a gift card or special offer is applied to an order, the gift card or special offer cannot be refunded.

  • IVRose cannot refund for fees not paid to us. This applies to customs taxes, VAT or shipping costs that may be incurred as a result of the return.

If you have questions or comments regarding our Return Policy, please contact us here.